Frequently Asked Questions
Everything you need to know about Athena Club products, shipping, and subscriptions.
How does the subscription model work?
Our subscription is designed to be flexible. You choose the products you love and the frequency of delivery that works for your routine. You can skip, pause, or cancel your subscription at any time through your account settings.
Are your products made with clean ingredients?
Yes, we prioritize high-quality, non-toxic ingredients. Our body care and wellness products are free from harsh chemicals, parabens, and sulfates, ensuring they are safe for all skin types.
What is your shipping policy?
We offer free shipping on all subscription orders within the continental United States. Standard shipping typically takes 3-5 business days from the moment your order leaves our warehouse.
Can I return products if I am not satisfied?
We want you to love your routine. If you are not completely satisfied with your first order, please contact our support team within 30 days of receipt for a full refund or exchange.
How do I change my delivery frequency?
You can easily adjust your delivery dates by logging into your Athena Club account. Navigate to 'Manage Subscriptions' to select a new frequency or push back your next shipment date.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as modern payment options like PayPal and Apple Pay for a seamless checkout experience.